FREQUENTLY ASKED QUESTIONS
DO YOU ACCEPT WALK-INS?
NOTE: WE ARE NOT CURRENTLY ABLE TO ACCEPT WALK-INS OR SAME-DAY APPOINTMENTS. All tattoo appointments must be scheduled ahead of time in order for us to comply with enhanced health and safety related processes and procedures. Additionally, all of our artists generally book appointments out at least a month or more in advance. Artists may have last-minute cancellations they need to fill every so often; the best way to find out about these is to follow us and our artists on Instagram!
HOW DO I SCHEDULE AN APPOINTMENT?
The most efficient way to set up an appointment is to reach out to the artist you are interested in directly, as all of our artists handle their own client booking/scheduling. If you are not sure who you'd like to do your tattoo for you, feel free to email the shop with some information about the tattoo you are looking to get and we are happy to provide you with a recommendation. Contact information/booking inquiry instructions for individual artists may be found on their websites and/or social media pages (links provided on the artist pages on this website). If no contact info is provided, or if it is noted that books are currently closed, the artist is not booking new clients/projects at that time. Generally speaking, our artists open their books once every few months and book out at least a month or more in advance.
HOW MUCH DOES A TATTOO COST?
DO YOU REQUIRE A BOOKING FEE?
Tattoo pricing varies based on size, level of detail, and artist, so we are unable to quote prices over the phone/via email--the best way to get a quote is to have a consult with one of our artists. Some of our artists have hourly rates; some have flat half or full day rates only. Our shop minimum is $150 per client.
Yes, all tattoos require a booking fee (deposit) be put down prior to scheduling an appointment. Booking fees are non-refundable, and are taken off from the total cost of your tattoo (they are NOT in addition to the total cost). The specific amount of the fee for each tattoo will be determined by your artist and is generally based on the overall size of the tattoo.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept cash, credit/debit, and PayPal (for booking fees only).
DOES GETTING A TATTOO HURT?
Yes, there is pain involved with the tattoo process. The pain is only temporary & far from unbearable. Making sure to eat some food and hydrate before your appointment will help. We do not recommend the use of numbing creams, as these can interfere with the tattooing process.
CAN YOU FIX OR COVER UP AN OLD TATTOO?
Most likely, yes! The tattoo industry has come a very long way in a short period of time. We would love to breathe life back into your older tattoos. Stop in and show us what you'd like to get done, or shoot us a photo via email to firstname.lastname@example.org. Please keep in mind that not all tattoos can be covered; we may instead recommend contacting a laser tattoo removal specialist company to lighten it first. We work very hard to ensure every tattoo is as great as it can be. Feel free to call/email for a consultation about the best option for your fix.
WILL MY TATTOO FADE?
Maybe. We will give you aftercare instructions and information on how to prevent fading. A proper sunblock should always be placed over a tattoo when exposed to the sun. Many years after getting the tattoo, there will likely be some wear & fading; however, keep in mind that the skin you have without tattoos will also look different in years down the road as your body ages!
DO YOU TATTOO MINORS?
We CANNOT tattoo anyone under the age of 18, even with parental consent.
IS IT SAFE TO GET A TATTOO?
Yes!! Unkindness Art utilizes hospital-grade sterilization throughout the entire tattoo process and only uses disposable, one-time use products. We employ this fully disposable process in order to ensure your safety, as well as the safety of our staff and visitors. We adhere to extremely strict standards for sanitation throughout the shop in order to keep our staff and clients as safe as possible.
DOES YOUR SHOP DO PIERCINGS?
WHAT IS YOUR RECOMMENDED AFTERCARE?
No, we do not have a piercer at our shop and do not have the ability to put in or take out piercings, nor do we sell piercing supplies.
In order to ensure the best possible healing of your new tattoo, we use Saniderm medical-grade adhesive breathable bandages as part of our aftercare routine. We also recommend using Griffin Salve for ointment and Griffin Wash for soap while your tattoo is healing; both the salve and wash are available for purchase in our shop. You will be provided with verbal aftercare instructions by your artist, as well as written instructions to take home with you, and can always call or email the shop if you have questions about how your tattoo is healing.
WHERE SHOULD WE PARK? WHERE CAN WE STAY OVERNIGHT?
Please be aware that we are located in downtown Richmond and do not have off-street parking available for client use. Many of the streets around the shop are metered or have hourly parking limits. Your best bet for unregulated street parking may be found in the residential neighborhoods between West Broad Street and West Leigh Street going south-north, and from Belvidere and 2nd Street going east-west. The parking on Broad Street directly in front of the shop is limited to 3 hours, so this is a good option for those clients who have shorter sessions scheduled. Alternatively, there are multiple public parking lots nearby that offer low hourly/daily rates (a list of these may be found on the Richmond City website). The GRTC Pulse bus system runs directly down Broad Street in front of the shop. You may also wish to consider using Uber/Lyft!
For those clients who are coming from afar and need overnight lodging, there are multiple hotels within walking distance of the shop, plus plenty of local Airbnb options!
WHAT COVID-19-RELATED PRECAUTIONS ARE YOU TAKING?
T disinfected throughout the day
• Tattoo stations are set at least 6 feet apart from each other and we will never have more than 10 people in the shop at a given time
• All artists and staff wear masks and gloves at all times and will wear either an apron, jacket, or other clothing that is specifically worn only at the shop
• All artists and staff are practicing social distancing/isolation measures and best practices at all times outside of work, and are monitoring their own health daily
The health and safety of our clients, artists, and staff members is our number one priority. Even though all of our artists and staff are fully vaccinated, the COVID-19 pandemic is still ongoing, and as such we are continuing to take all recommended precautions in order to minimize any risks to anyone at the shop. Here is a list of things we’re doing in order to enhance health and safety:
We are operating by appointment only and are not accepting walk-ins; we are not open to the general public and the door stays locked throughout the day
Client start times are staggered whenever possible in order to minimize crowding in the lobby area and throughout the shop
Artists are working staggered shifts whenever possible in order to minimize the total number of people in the shop on any given day or at any given time
All artists and staff continue to wear KN95 or equivalent-level masks and any other appropriate PPE in the shop at all times
All artists and staff continue to adhere to recommended guidance and best safety practices when outside of work, and monitor their own health daily
A specialized UV air filtration system has been installed in the shop in order to reduce the flow of any potentially hazardous airborne particles
Unkindness Art has always and will continue to maintain an extremely high standard of cleanliness; the entire shop is thoroughly cleaned daily, all shared surfaces and items are disinfected throughout the day and/or between each client’s usage, and hand sanitizer and cleaning wipes are available readily throughout the shop
Our artists and staff have made the collective decision to only tattoo clients who are fully vaccinated, including any eligible boosters, at this time. We are also asking all clients to wear a KN95 or equivalent-level mask to their appointment.